Generally, the companies that they work through connect customer service representatives with dozens of large companies. Reps get to choose the type https://remotemode.net/ of company they want to work with and whether to represent just one company or several. Then they choose from the hours offered by the firms.
Employees, meanwhile, give up some of the freedom that can make these jobs attractive. Some companies require reps to be available 40 hours or more every week, for example. But employee positions typically pay better, come with benefits, and still allow working from home.
Remote workers actually aren’t more productive. Will bosses finally call them back in this year?
Our Customer Service Representative serves as the primary point of contact for clients enrolled in Beyond Finances financial hardship programs. They are Beyonds caring voice to the client and guide them from enrollment through graduation. Our Customer Service Representative possesses a second-to-none work ethic and an upbeat, positive and passionate attitude about customer service.
- For instance, the contract might say that you’re paid for “engaged minutes” but that you’d be paid for at least 30 of the 60 minutes in your shift, engaged or not.
- The company has more than 20,000 remote workers worldwide.
- Then they choose from the hours offered by the firms.
- And, yet, you’re generally required to stay available during the hours you selected regardless.
- The average additional cash compensation for a Customer Support Rep in Remote is $6,893.
Moreover, customer service jobs require training. And only a handful of the platforms that enlist freelancers for these positions pay for the necessary education. But, be aware that if you live in states with strict labor laws, including California and New York, pay-by-the-minute schemes don’t fly. Most of these platforms will reject your application to avoid running afoul of state laws.
Recent Customer Support Rep salaries in Remote
At that point, the freelancer gets a contract that spells out the terms. We’ve highlighted several of those below, starting with three companies that will hire you as an employee and pay for benefits. The final three are independent contractor sites. We’ve included in these one well-advertised site that we suggest you avoid. Know that most independent contractor sites pay by the minute, so their “hourly” pay equivalents should be viewed with a grain of salt. At Beyond Finance, we’ve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future.
Many freelance customer service jobs pay by the “productive” or “engaged” minute. And, yet, you’re generally required to stay available during the hours you selected regardless. TTEC hires both full-time and part-time workers to provide customer what is remote customer service service and sales. Salary ranges from minimum wage to $20 an hour, plus benefits. However, if you’re bilingual or willing to go for supervisory positions, you can earn considerably more. Many jobs also qualify for performance bonuses.
Comentarios recientes